Policies

All sales are final. 

Changes to custom orders can be made by email (info@cupandcakecompany.com) within 24 hours after the order is placed and at least 3 days before the scheduled pick up date.

Custom orders must be cancelled by email within 24 hours of order placement and at least 4 days before the scheduled pick up date.   A $50 cancellation fee will be charged. 

 Custom orders must be paid in full within 72 hours of receiving the payment request or the order will be automatically cancelled.  Custom orders placed less than 7 days before the scheduled pick up must be payed immediately.

Custom orders are not eligible for discount pricing. 

 All cakes are cosidered custom and are not eligible for discounts.

Buy 5 Get 1 free discount is for in-store purchases for the current weekly menu only.

We cannot guarantee that any of our menu items are free of allergens because we use and handle common allergens including, but not limited to, peanuts, tree nuts, eggs, dairy and soy.